Navigating for the Journey

Learning about Navigators

Driving to Mercy hospital to visit my wife Bobbie in February 2010 I found myself in a frustrating situation. I could not find out what was going on medically between various doctors and specialists. Then a bill board lit up with the word Navigators. At Mercy hospital they help guide you through the medical maze. When I arrived at the hospital I immediately went in search of a navigator, but not everyone knew about them. I had to persist until I met one in person. In short order she went to work helping me find answers. I found out what the oncologists were planning to do.

During the remaining days of Bobbie’s life the Navigator continued to keep me informed and up to date across the various specialties and treatments. The service was a Godsend.

I have since learned there are Navigators out in the community helping, for example, diabetics monitor and follow diet instructions to maintain better blood sugar levels. Apparently they work with doctors outside the walls of a hospital to keep patients on track and avoid hospitalization.

Today the term Navigators turned up in a New York Times article about the successful program in Phoenix where Navigators are helping the homeless veterans make the transition back into society. They have a 95% success rate. 

I was recently a novice Navigator for a person who found himself just a month away from being homeless. I have gone with him to see a social worker to learn about what is available for getting a job, financial assistance, and to maintain oneself while unemployed. The system is fragmented with many who want to help. As a detective you find who is cooperating where access is not easy.

Every congressman and every parishioner should go with a person to see the maze of agencies and non profits that claim to make a difference. I don't happen to be depressed but one could easily be depressed when you face the maze of options with no guarantee for results. It takes energy to run the gauntlet. 

I am in the middle of yet another journey where a navigator would really be helpful. There is more to learn not only for myself but for others who need a safety net. In the meantime I continue my on the job training as a unofficial Navigator. I already see this may be one of the side bars for Community Befrienders. I even have a story of how it might have saved a persons life, literally.

The need is great and the laborers are few.

In the Name of Christ who calls us into Action,

Marlin Whitmer

Navigating the Way from Despair to Hope - Community Bridges

https://communitybridgesaz.org/wp-content/uploads/2014/01/cbijan14.pdf

1.    

Jan 1, 2014 - dad was found dead at a bus stop in Phoenix ... was homeless and disconnected from all those who cared ... a place he can call home in Chandler, AZ .... How Community Bridges' Navigatorsare Helping Others & Giving Back.

A Methodology for the Journey

Work and Windows

Marks Story: I want to tell you about LeRoy and his 13-year-old son, Mark, who died of cancer thirty plus years ago. The son was quite a phenomenon. His mother was his main parakaleo, called one alongside, chaplain, and pastor. I supported her and the father. Mark drew pictures of his illness experience. Before the diagnosis his pictures of nature were tranquil. After the diagnosis of cancer all the creatures had claws and bared teeth. He drew all the stages of dying, if one can call them stages. (Dr. Kubler Ross on the stages of dying.) He called himself a "telephone pole" to reinforce his self awareness about communicating his experience. When I negotiated through his mother to get his pictures put on slides he gave permission with the addition, "I get the royalties." He died. And the missing picture was that of acceptance and peace that Dr. Kubler Ross talks about. His mother found it later at home done in pencil and hiding among other drawings. It showed a Russian rocket with a ray gun going over the earth and everything in its path was cracking up and falling to pieces, except the grave stone, with the letters RIP, Rest In Peace. He drew the descent/ascent transformation model. 

LeRoy’s Story: LeRoy said at the time of Mark's death, "I don't want my sons death to be in vain." LeRoy came to the Grief Recovery Group. Later he took the Befriender training. He worked with the Grief Recovery Group serving as coordinator with the group that experienced the loss of a child. He did that a number of years plus twice a year he gave the same talk -- each time with energy and meaning. The title of his presentation: "Work and Windows" -- two metaphors. Grief was pure work, energy draining, and aimless wandering. He drew a meandering line going all over the newsprint; down, up, alongside, down and up again, curving around. A person can not grieve all the time. Therefore, you have to take time out. And then he would put windows at different points along the line. He called them "window time" when you look out and see where you have been and what is happening. He would tell his own story and his experiences with the grief group. He shared various feelings and confusions he had known as well as what he learned in those essential "window" times. This was his hermeneutic diagram to interpret and provide meaning for his journey. 

LeRoy’s Gift: LeRoy is retired now and working with another support group. I said I would like to use the image of "Work and Windows" in my presentations for the Wayne Oates Institute on the healing power of stories. I'll dedicate it to Mark. His death has not been in vain. LeRoy gave permission and thanked me. You can move the "Work and Windows" method to any situation in life. Whatever is work requires a window time for reflection and review. Window time makes for remembering, a chance to make new connections, where opposites are reconciled, Sabbath time. The story is well received in the seminar and feed back affirms the story is being told in many different places. 

Window Time: As we stay with the story, and as we stay with relationships, the work of the staying (Parakaleo - called one alongside) brings new windows and new vistas for seeing (peregranatio - our journey with God). this is equally true in the management field, parish life, or any location for both learning and community building. The health effect is one of being healed and energized. The story effect is one of knowing you are both one and yet part of a larger story: The story of God with the community of humankind. 

Now we are into a methodology for the journey. Work and Windows is old stuff in new clothes. God created in six days with window time each day in the litany. God saw that it was good. God allows for remembering and recollecting. He rested on the seventh day. Sabbath time is a big window. 

I do not recommend the lone ranger approach nor is it healthy to keep our feelings and thoughts bottled up within. Then venting emotions as in dumping on another isn't very helpful either.  I want to promote Work and Windows as both actual and metaphorical for staying with our story wherever we are, for keeping our learning close to our day to day relationships (work), and for sharing our discoveries with each other as a practicing community (windows).

There are a number of ways of talking about the process told in the above story.  I have already give an explanation from the ancient story of fire and cow. The Hebrew letters in the word Shalom follow the same pattern. God must be trying to tell us something through different ways to make the same connection. We are not always quick to catch on. 

This is not unlike Jesus use of the Greek word sunesis in Mark 6. The word is translated understand. Understanding requires making connections. Understanding requires interpretation. God wants us to understand His Son, our nature and creation at the deepest levels for meaningful lives in service for others. And work and windows provides a methodology for the journey.

Shalom,

Marlin Whitmer, B.B.C. (Ret.)

Founder of the Befrienders and the Art of story metaphor listening.

Stress Research and Pig Nuts

Dr. Hans Selye’s (1907-1982) research and discovery gives witness to the present emerging future.

The medical professor in Prague examined Four patients in the amphitheater where all the students could observe. He came up with a different diagnosis for each patient. Selye’s observation generated a question, “What is going on in the human body that makes all four look sick.” I heard his words in a workshop in Davenport after he retired as a medical director in Montreal, Canada.

That question would haunt him. He couldn’t get it out of his mind. He went to his professor with the question. And in Selye’s own words from the workshop, the professor replied, “Selye, you want to get through medical school? Don’t ask questions like that.” The history I am sending from the web site, good as it is, has toned this down. His peers made the same reply as the professor.  Peers and professors were stuck in the past ways of practicing medicine. They were prisoners of their container. Selye was outside the box with a question that would require a rethinking in how our bodies and Faith work in unity. 

No doubt about it, the emerging future was present in the question.

I will continue with Selye’s workshop stories in his own words as I have retold them in my own workshops many times. Being a writer of verbatims I will say I have his comments verbatim.

The question was still on his mind 10 years later while doing research on hormones in Montreal, Canada.  The hormone research project was failing. And the next part is entirely absent from the web site story but in the workshop this was a turning point.  He was going to the slaughterhouse to pick up a bucket a pig nuts (gonads from castrated male pigs) for the research. He noticed the pig nuts were not all the same size. He asks, “What is going on to cause different sizes?” We have a new place and question in his emerging future and research into the adrenal pituitary glands.  

As a farm boy I could have told him since I was present to help my Dad hold pigs while being castrated. The runt of the liter would always have the small pig nuts.  On further exploration, Selye found all five glands shrunken because of the stress of not being able to get to the mothers milk and being pushed out by the other larger pigs. Here was a breakthrough for research on the stress response syndrome. Because on hearing a loud noise our body goes through an immediate reaction, clotting time increased, heart rate, and breathing different, a whole host of emotional impact. Most important, different stimuli can set off the same reaction. We have a non-specific response to stress where before researchers focused on the specific.

During Selye’s talk he covered eustress, a term which you don’t see mentioned very often. He worked 12 hours a day and was in a sense enlightened, encouraged, and motivated by his kind of good stress.

In his early book on stress, the last chapter, chapter 5 addresses the attitude of gratitude for the good effect on the pituitary adrenal gland and the production of ACTH (adrenocorticotropic hormone). 

The way to give ourselves a good day is with gratitude. Oprah has picked up on this. The mayo clinic's latest special healthcare bulletin has some of the same ideas with no reference to Selye. 

Selye is a challenge to science by showing us there is more to science then reductionism. His stress response syndrome talks about another kind of activity that the body experiences that can be referred to as non-specific and it turns out there is both a specific and non specific dimensions in how the body works.  

Selye’s research has set off a host of others. I will be commenting on some and telling about one research project where I was a participant. I am of the mind that story listening provides stress reduction as a health benefit. Pastoral Care has much to learn from his beginning insight as I will write about in the coming weeks. We are still learning, a eustress for me, where reflection on Scripture becomes a eustress.

The mind body connection and the discovery of stress

http://brainconnection.brainhq.com/2013/04/05/hans-selye-the-discovery-of-stress/

“The LegacyWith the knowledge of the G.A.S. and hypothalamus-pituitary-adrenal system, it was all of a sudden possible to begin gauging the role of stress in our lives – which is precisely what Selye and a multitude of researchers have been doing for the last half century.”

The Present Emerging Future

Certain words inspire my practice along with an intention to be relational and to build community.

The Greek word meno (abide) in John’s Gospel best describes my understanding of the relational, “he in us and we in him.” (John 15:4)

Another foundational New Testament word is parakaleo, a called one alongside, from the Sermon on the Mount in Matthew's Gospel, “Blessed are those who mourn for they shall be comforted.” (Matthew 5:4) The Greek word for comforted is a form of parakaleo, meaning a called one alongside.

I have already introduced peregrinatio, "to journey with God, not knowing where you are going, but you will find out when you get there." Now Otto Scharmer in his Theory U has an equivalent expression, "Leading from the future as it emerges."

I recently experienced where the future is now emerging. When I went to the Bettendorf Presbyterian Church the other day I didn't know what would emerge, my plan was to leave a page for the bulletin board as I had done at St.Paul Lutheran, inviting members to visit the blog.   .

An Invitation

Story Metaphor Listening Blog

www.befrienderforum.org

 Listening reflections focus on the

listening model, scripture reflections,

history, and interesting stories.

The Rev. Canon Marlin Whitmer, M.Div., B.C.C.

Blog Author, Retired Hospital Chaplain,

Founder of the Befrienders, 1966,

Who Celebrate 50 years

at Genesis Hospital, Davenport, Iowa

and 43 years at Trinity Hospital, Rock Island, Ill

When still an active chaplain at St. Luke’s Hospital I knew a number of the clergy who served here at the Presbyterian Church, especially Gail Miller, his wife took the Befriender training. When I asked the secretary about posting the invite on the bulletin board she immediately suggested that I talk to the pastor. We had a good get acquainted visit and when I asked for posting he did much better by saying he would give each Deacon a copy. That was a breakthrough with a potential future. Especially as I now make plans to visit churches in the Quad Cities who have befrienders.

In this model the leader becomes a facilitator as the future emerges.

The examples from my own experience are numerous.

The future of the befriends 50 years ago emerged from the question, "How can we change the notion cart rule, “ Do not to talk to patients?” I think patients want to talk."

The future of the grief resource group ermerged from the observation that most of the stories patients shared contained some kind of loss or change.

The grief recovery group emerged as we became aware that hospital support for families ended with the death of a family member. Family members we had come to know over a period of time still needed care and support and follow up.  .

Our grief resource group emerged as a resource for the community through workshops for churches, lay people, and other professionals. Howard Clinebell was one who came here for two three day periods to help facilitate this.

More later. The point to all this: we were leading from the future as it emerged in our various relational ministries and centers for reflection.  The time for reflection was essential.

I will write the story of Dr. Hans Selye as the future of the stress response syndrome emerged from his various observations over ten plus years.

Otto Scharmer articulates the approach profoundly in his books Theory U and Presence. Here is a short introduction.

https://soundcloud.com/bkaudio-270590862/theory-u-2nd-edition-audio-retail-sample

More on Otto Scharmers U Theory and the listening model later.

To be continued,

Marlin Whtimer, BCC

Mark Dyer and Hans Selye

What do Mark Dyer and Hans Selye have in common? That is what I am about to demonstrate as a way of explaining metaphorical patterns.

Metaphorical patterns are embedded in our stories as iambic pentameter is embedded in poetry written in that metre. The same for different hymns when the same words can be moved to sing different tunes. The tunes, though different, are in the same metre.

I did that with Simon and Garfunkal/s Sound of Silence. I found the pattern of the words were the same as Isaiah’s Song of the Vineyard. “My beloved had a vineyard on a very fertile hill …” (Isaiah 5:1-7)

Back to Dyer and Selye.

First, the Mark Dyer story. Mark, a former Dominican priest, came to the Diocese of Iowa many years ago when he was with the Diocese of Massachusetts. He gave a talk on the four characteristics of Spirituality as part of a Second Mile Series. He told stories to get his message across. Two weeks later I was listening to Dr. Hans Selye, the father of strees research, where he was telling stories about his discovery of the stress response syndrome (SRS).

Amazingly, he told stories in a similar manner as Mark Dyer. They both used stories to get their message across. They are not presenting a rational argument point by point, they are story-tellers.

I had the good fortune of being invited to be part of a small luncheon group with Dr. Selye. I shared how I was struck by the similarity in his presentations and Mark Dyer’s, having a Dominican background. He said they were hid early teachers but I didn't think they had any influence on his life. Well that set off a more involved conversation with Dr.Selye including his offer to send me a prayer he had written. I accepted and he took my address. A few weeks later I receive the prayer in the mail and much to my surprise the Dominicans had influenced him in more ways than he could acknowledge. The prayer was in the form of a lament Psalm. I have his autographed copy. I am sure he heard the lament pattern in the chapel more than once at the Dominican school.

When Mark began his work with Virginia Theological Seminary, then as a retired Bishoop I sent the story to him and he sent a card back with one word, paragranatio.

I have this interest in Celtic Spirituality. Paragranatio means, “to journey with God, not knowing where you are going, but you will find out when you get there.” And the patterns will be in evidence at the same time.

To be continued,

Marlin Whitmer, BCC, ret.

Founder of the Befrienders in 1966 and the art of story metaphor listening in 1975.

"Fire Makes Poets of us all."

Shakespeare said, “fire makes poets of us all.” This line was incorporated into the Befriender training as they prepared to listen to the stories of hospital patients. Patients often move familiar words and stories to talk about the unfamiliar. They become prose poets in the midst of fire, the threat of the unknown.

I have already told the story of the hospital patient from Sugar Creek township, Cedar County, where I grew up.  When I shared having a fiddle but the strings in the bow were worn out. (my father was a fiddle player at barn dances.) He said, “we all wear out.” “Wear out” was the poetic clue word, moving “wear out” from the bow to his situation. When I responded to his clue words with tell me more, he shared the anxieties (fire) about his hospital stay. 

A Befriender made a patient visit where the patient moved a childhood memory to name what she was experiencing in the pain and suffering of her cancer, now reaching a life threatening stage. During recess at this country school the girls were being chased by the boys on the playground. To escape they all ran into the out house. Soon the floor gave way and they fell into the shit. She said it took weeks to get rid of the smell.

In characteristic fashion of a lament psalm she did a turn around for the present, concluding, “I can still stand up.”

“Fire makes poets of us all.” If not prose poets, then story tellers.

Learning to pick up on the words and stories being moved in a conversation is a listening discipline needed for our time. We are a talking culture needing the balance of a listening culture. With the discipline of metaphorical listening we can respond differently as words, ideas and suggestions, even patterns, are moved in a metaphorical manner from the familiar to the unfamiliar.

I will continue exploring stress and stress stories as well as metaphors and patterns that emerge from these stories to illustrate.

To be continued,

Marlin Whitmer, BCC, ret.

Founder of the Befrienders in 1966 and the art of story metaphor listening.

  

Chewing the Cud --- Holy Cow

I will have a number of blogs on the subject of stress management. Stay tuned.

This could also be called “fire and cow,” a term used by the ancients to describe their approach to stress management. Not knowing the word stress they used the word fire as we shall see. They also knew that going through a fire helped burn off the impurities leaving a more precious metal. From this metaphor they had a positive view of stress, not unlike the Chinese symbol for crisis made up of two characters, danger and opportunity.

When you are out in the country and you see cows, sheep, or goats say ruminants. When you see them on TV or in a magazine say ruminants. They give us the word ruminate (chewing the cud) and its relatives, meditate, reflect, ponder, etc. The words make pastoral conversations productive. Many people miss this when they come to conversations with the conclusion already formulated. Their conversational contribution becomes a pronouncement with no further thought. Ruminate provides the essential loop for making new connections and for feed back. Ruminate is practiced by Christ in the early verses of the Gospel of Luke, chapter 10.

These animals, called ruminants, have a stomach with more than one chamber allowing food to be chewed until digested. "Chewing the cud" is a necessary step in the process. In the formation of our words and meaning this visual source of "chewing the cud" took a metaphorical move to chewing on our life experiences for meaning and understanding.

For the ancients, cow became the antidote for fire in the expression "fire and cow." We do not normally associate the two together. Fire refers to stressors, tension, change, etc. We still have this reference to fire in a number of remarks, "hot under the collar," etc. You can make your own list. Cow offers a way to deal with the situation, "chew the cud." What are we to learn from this? What changes will we need to make? "Fire and cow" becomes a way of living with and resolving issues. Discernment and reconciliation is in the background.

Bruno Bittelheim used this approach as a survivor of a death camp in Germany. His book Surviving tells his story where periodically he would review and record what happened as a way of making sense out of his experience and the experience of others for the benefit of all.

Dr. Pennybaker has taken this one step further in his linguistic inquiry of those who keep a journal during a crisis or illness. Writing and keeping a journal has been shown to make a difference in the immune system and help protect us from infections. I will write about this in greater detail.

Many of the Scripture stories come out of crisis situations. They have been the source of “chewing the cud” for generations. The Jewish Midrash and our Christian commentaries and theology are outcomes.

The parables of Jesus came from ruminating on life experiences during his quiet time with God the Father. Their timeless truth and energy prompt our attention for doing the same.

A quick summary appears in the letters of the Hebrew word shalom. Using the four letters of the word you can see the meaning also.

     ֹ

"fire  ש  opens    ָׁל   the door   ו  to completeness/wholeness ם   ."

Let this reflection, born out of the history of seeing cows and other ruminants, and language itself, be our beginning and continued prompting for “chewing the cud.”

Shalom,
Marlin Whitmer, BCC

Retired hospital chaplain

meditate appears frequently in the Psalms, for example

psalm 1: 2 Their delight is in the law of the LORD, * and they meditate on his law day and night.
Psalm 119:15 I will meditate on your commandments * and give attention to your ways.